SMS Messaging Policy
Version BL-LEGAL-v1.0-2026-09-18. Plain terms for any text message you receive from BrightLeads.
1. What we send
Two kinds of message, and only to a number you gave us:
- Account and order messages: replies to a support request, confirmation and delivery of an order, and notices about your account such as a payment problem or a file that is ready to download.
- Marketing messages, only if you opted in on our sign-up form: news about new records in the industry and state you asked about, and occasional offers.
2. How you opt in
Account and order messages are sent when you give us your mobile number for support or in your account settings and ask us to use it.
Marketing messages are sent only after you check the text-alerts box on our sign-up form. The box is unchecked until you check it, and leaving it unchecked never blocks your sign-up. The consent you give reads: "I agree to receive marketing text messages from BrightLeads at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase." We keep a record of when and where you gave it.
Giving us your number for one purpose does not opt you in to anything else.
3. Frequency and rates
Message frequency varies with your activity and with what is new in the areas you asked about. Message and data rates may apply according to your carrier plan.
4. How to opt out
Reply STOP to any message to stop receiving texts from us. Your carrier's standard confirmation is the only message you will receive after that. You can also email [email protected] and we will remove your number.
5. How to get help
Reply HELP to any message, or email [email protected]. Support is available Monday to Friday and we reply within one business day.
6. Your number
Mobile numbers are used only to communicate with you and are never sold, rented, or shared with third parties for marketing. See the Privacy Policy.
Carriers are not liable for delayed or undelivered messages.